An error occurred while writing to logger(s)

Hi Pollination Community,

I have been attempting to run some simple test studies with Pollination. The last couple of studies I have pollinated have appeared in my project as running studies. However, after a couple of hours of elapsed time, none of the individual runs have been completed and there is no compute time yet.

I know that this can happen when in the queue behind other schedules studies/runs, but I have a new error on my check study status component that I have never noticed before.

I am wondering if this error could be the reason for the issues with my latest studies, instead of simply being in the queue? Does anybody know what this error means?

Cheers,

Anthony

Update:

The studies that I scheduled have all finished running now, which is great!

I would still be interested to know what the error means though, if anyone knows :slight_smile:

Cheers,

Anthony

Hi @anthonyschneider,

From what I can see, this looks like a local error with the logger. All the runs on the server finished successfully. Can you share the log file under the %appdata%\Pollination\logs folder? There should be one for Grasshopper.

If you can share the log files @mingbo should be able to help.

Hi Mostapha,

Thanks for getting back to me. I will email the log files to yourself and Mingbo.

Cheers,

Anthony