Encountering an error when loading a room preview?

Hi @srojas92, welcome to the forum! :wave:

This is a similar error as this one:

This is a bug that is happening because the model has no roof elements. We are working on a fix. Meanwhile, you should go ahead and create the snapshot. I shared a manual way with @mmeador for fixing this issue after exporting the snapshot.

Let me know if you have any other questions.

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