I try to create a snapshot and load it into the editor, but the editor also labels the snapshot file as invalid. Is there a way to access the error logs to get more information on the error?
This is a bug that is happening because the model has no roof elements. We are working on a fix. Meanwhile, you should go ahead and create the snapshot. I shared a manual way with @mmeador for fixing this issue after exporting the snapshot.
Hi @srojas92, thank you for the kind words and thank you for reporting the bug. We just released version 2.143.3 with a fix for this particular issue. Give it a try and let us know if the issue hasn’t been resolved.
@rwdhope, we released a new version today that fixes this issue (v2.220.4).
Once you download the new version, and if you have an older file with this issue, you can use the Enable/Disable Pollination button to clear the Pollination data.