First floor is not able to be exported, but the Second Floor can be exported

esg · January 12, 2026, 6:27pm

‘id_1c14c318-f6d7-468a-9572-534befee7790’ this is the error code.

mostapha · January 12, 2026, 6:42pm

Thank you for posting the issue here. Can you share the PoMF model with me? If you can’t share it publicly, you can send it to me, via a private message or email it to me. My email is → mostapha [at] ladybug [dot] tools

Also can provide more information about the software you’re trying to export your model to? Is it to TRACE 3D Plus? That way we can recreate the issue on our end.

mostapha · January 12, 2026, 7:45pm

This was resolved by ensuring all the levels are visible and the Ceiling adjacency option is selected when exporting to gbXML.