I’m having a problem logging in to the pollination plug in via Revit.
We’ve uninstalled the antivirus and tested it and it didn’t work. I’m on the latest version as well.
Error calling GetMe: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Please report the issue with your account to https://discourse.pollination.cloud.
Hi @ovlergw,
I know that you mentioned you’re using the latest version but the error message is directing to the old domain which is now older than a year. What version is the installer?
Here is a temporary link to the installer for the latest version. Let’s see if this will resolve the problem.
Hi Mostapha, this did resolve it thank you! I used the latest installer on the website previously, so I don’t know why the installer you gave me worked?
Thank you anyway.
Hmm. That’s hard to tell but I’m glad that the problem is resolved. The latest installer from the website is using the same version of the license manager as the one that I shared with you. ¯\_(ツ)_/¯