After closing that the installation ends unsuccessfully.
The pollination folder was removed but the ladybug tools folder is still there in the Program Files directory.
Any ideas?
Thanks,
-A.
Hi @ayezioro, could you check if you could find the InstallationLog.log file in the C:\Program File\ladybug_tools? If yes, could you upload it here so that we can see the real error message for debugging.
This was helpful @mingbo ,
What happened is that i tried to install the RH pollination. It was taking so long, more than 10 minutes, that i canceled it. Tried again and then the issue appeared.
Now i deleted the ladybug tools folder and installed from fresh, which finally worked.